My career focus up till now has primarily been about problem solving. That mindset pervades our organization. Our business is customer driven and we look for ways to meet our customer needs within the framework of industrial automation for water and wastewater systems. This goes beyond just focusing on the technical aspects of water automation. It means listening to you customers and understanding their needs. It means being there when they really need us and it means having a genuine concern for the issues that are important to them.